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since ‎Jul-12-2022
Country: Japan
Type: Business
kamadomo
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Squarespace Paypal payment not working!!

by kamadomo in Transactions Archives
‎Jul-12-2022 07:00 PM
‎Jul-12-2022 07:00 PM
I have a Squarespace shop where I have connected Paypal as a form of payment but it will not go through when making a purchase.  This message comes up every time for customer: ''There was an issue processing your payment information. You can return to PayPal and select a different funding source, or enter your credit card details. '' It doesn't work even if customer goes and selects a different funding source.   Things I have checked to try to troubleshoot: - Squarespace and Paypal is connected.  - There is no error showing on the bank account and debit card that is linked to my Paypal business account. ( I have even tried different cards just in case) - I have disconnected and reconnected Squarespace and Paypal a few times   My Squarespace shop in in US currency.  My paypal bank account & card is in Japanese and JPY currency.  My paypal primary currency is set to US.  Could this cause a problem?   I have tried everything I can think of, can anyone help????               ... View more
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