Hi, I have bought a ticket for an event last week. The first time I was trying to buy with Paypal, the transaction did not go through and it said on the screen’ something went wrong’. So I tried again and this time, the transaction went through. Later on, I noticed that two of the transaction, including the one which did not go through, were charged. I received two emails with ticket information. I didn’t think I got two tickets, so I just used the first email ticket, which I didn’t know it went through, for the event. Now, because I did not allow the first transaction, I would like to get a refund for that. I have contacted the Ticket Master but they are not replying. What way is the best way to sort this out?
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