@kirafilippova Indeed, an accountancy problem. See my reply to @ali_3 . My advice: screenshot of the exchange rate from euro to dollar and from dollar to euro (their calculator under section wallet) and a screenshot from the PP statement. If they do understand accountancy, they must see the problem immediately…. but unfortunately it was not easy to find someone (only after different phone calls, messages via Twitter and Facebook). I just added the printscreens and made a calculation from my case. 1dollar = 0,9172 euro (printscreen calculator PP dollar to euro) I paid 1.961,02 dollar == in euro this should be 1.798,64 …. and look at the statement !
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