Hello @FE_11,
Welcome to the PayPal community and thank you for your post.
I am sorry for the confusion around this. As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.
-Donna
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