I created a letter and saved it as a PDF, which I then uploaded to the area requiring a supplier receipt. Here's what I sent them. (Feel free to do something similar, and I hope if they get inundated with this type of response, they'll resolve the issue faster): To whom it may concern, I just received and email regarding limitations placed on my account. Upon logging in to my account, I was required to provide proof of identification and “Provide purchase receipt from your supplier. You'll need to provide a receipt of your purchase or original receipts from your supplier for the items you sell to your buyers. These receipts should mention your purchase or procurement of items.” The reason given was “We noticed some significant changes to your account activity. To understand this better, we will require some information from you.” I require clarification regarding what “significant changes” took place that prompted this information request. I am not a regular seller and do not have any supplier. The email was received from PayPal immediately after I purchased a wristwatch on eBay. I have been purchasing many wristwatches recently as part of a private collection not to be sold. So why am I being required to provide information that does not exist? I would appreciate an explanation and a restoration of full use of my account. I did provide a photograph of my driver’s license, but a supplier receipt is impossible to provide. I will await your response within 7 business days. Regards,
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