@Jose__ The fact its pending on your account is between you and Paypal. Funds for new sellers are held for 21 days but released more quickly if they provide a tracking number (delivery + 1 day). Even if the funds were withdrawn to your bank account you are still obliged to issue a refund if you lose a dispute. The hold is to protect Paypal from bad sellers that refuse, meaning Paypal may have to refund the buyer instead putting the sellers account into negative until they pay Paypal back. If you refuse to send item/service then your buyer could file a dispute for non receipt. That may impact your paypal account in some way if you continue waiting for funds to be released before shipping. Apart from the fact that the sooner you send the item trackable the sooner the funds are released. https://www.paypal.com/ke/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297
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