Hello @aimeetee03,
Welcome to the PayPal community and thank you for your post! Based on the information that you've shared, it seems like there may be receiving limit on your account. Please note that all PayPal accounts are initially ‘Unverified’ and will have transactional limits. To remove these limits we will ask you to verify more information about yourself by completing some or all of the steps mentioned in this help center article. If you need, please feel free to reach out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page.
I hope this helps, Ayesha
... View more
