Hi @dbesthaas,
Welcome to the community and thank you for your post! Does the status say pending on your side or on the recipient's side? If it's on the recipient's side, the funds are held 21 days or until the item purchased is delivered to you. Delivery is intended to happen before the funds clear to the recipient. However, if the payment shows pending on your side, then it may be unclaimed because the recipient is not set up to receive payments. Did you double-check the email address with the recipient? If it's correct, did they already have a working account prior to your payment, or is this the first payment they've ever received?
The answers to these questions will help the community guide you further.
I hope this helps!
Olivia
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