I had the same issue (also using Wise ..formerly TransferWise) and went through hours of calls with PayPal and all failed to resolve this. It was soo.. frustrating and getting ne nowhere! I can confirm that the issue I had, which appears identical to yours, stems from using the PayPal App (I use Android) to link the bank account and not the Web site. Also the "Mandate ...Accepted" field on the app only show up on Canadian accounts not on USA accounts if you click on the account within Wallet in the App. In my case, my Cans $ Wise Account showed "Confirmed" and I could send money from PayPal to bank account, but not add to PayPal balance from that bank account. NOTE: I could make payments on e-Bay using the same bank account though. The "accept mandate" issue / glitch showing up in the App under Wallet (i.e. where you see a list of all linked banks and Cards) , seems to prevent proper confirmation of the account in two directions. To verify my assumptions, I linked that same account to my wife's PayPal using the web interface and it worked fine. I since deleted that link. My solution..... I opened a new PayPal account, linked it on the web and it appears to be working fine. Now, I am in the process of removing all linked cards and accounts on my old PayPal account and linking them to my new PayPal account and eventually removing the old PayPal account (after all balances and transactions are cleared of course). Hopefully the rest of the cards and banks accounts will link up easily with the new PayPal account so close in time to removing them from my the old account. "Fingers crossed" but I expect it will work fine since it worked for this account with the "Accept Mandate" error.
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