FuriousFotog

Hello everyone, it's that time of year again!   In looking today for my tax forms (https://www.paypal.com/reports/tax_documents), it seems that even though the 2022 1099-K is not yet available, all prior year tax forms (2021 and earlier) are not present anymore either (the page just says “you have no YYYY tax documents" no matter which year is selected). They were definitely there before 1/11/23. I have tested on Chrome, FireFox, Safari, and multiple other mobile browsers to no avail.   After speaking with customer service on the phone on 1/11/23, it appears that they are aware of the issues after an update today and have an open ticket, to which I added my account. UPDATE 1/12/23: PayPal has escalated this issue/ticket. Hopefully we will see some resolution soon.   For those with prior year tax documents, can anyone access those at the moment, or are you also experiencing issues? Thanks! - - - -  ... View more

I have had a lot of issues accessing my 2021 1099K on Paypal and after communicating with them for a day earlier in the week the issue is still happening. What they aren't communicating to people is THERE IS AN ERROR DISPLAYING 2020 TAX FORMS WHEN TRYING TO GET 2021 forms.  HOWEVER, I am here to offer a potential fix for those of you still encountering this issue.  1. The link on your activity page may be pointing to the OLD PAGE. If you are being shown the following link after going to Activity > Tax Documents, it's the WRONG ONE and will only show up to 2020. (WRONG LINK ON PAGE: https://business.paypal.com/merchantdata/reportHome?reportType=TAXDOCUMENT). You'll know it's wrong because the text saying Tax Documents is orange. 2. The CORRECT LINK the page should point to is : https://www.paypal.com/reports/tax_documents  The text on the top saying Tax Documents should be black, and your 2021 form should be there in the larger format drop down menu.  NOTE: This link has worked in some cases but in others has returned a NULL ERROR and 2020 is shown twice in the list.  EDITED TO ADD: If the drop down menu lists 2020 TWICE, selecting the top 2020 option anyway will let you download the 2021 1099-K form... In short, PayPal needs to sort out this mess with their coding and webpage.  ... View more

Good morning. I received an email this morning and a notification in the system when I logged in that a 2021 1099K was generated for my account, but when I go to tax forms there are no 2021 forms available, only through 2020.  Is this an error others are encountering? Will it show up there eventually since they're telling me one was generated? UPDATE:  I just got off the phone with them and they said there appears to be an issue with the 2021s not appearing on the user's end, so they're working it. ... View more

This is a trivial question since the functionality is the same, but did the invoice creation screen undergo another change? The rounded buttons are showing up as large, blocky drop-down menus, and some of the formatting is misaligned. Is this a new update or a temporary thing I'm seeing? I tried in both Chrome and Safari with the same result. Also, in this new layout, when you type a contact in the To: field, only their name appears (not their email address), so if you have multiple clients like I do with the same name or pen name(s), then it's a gamble as to which client is being selected. It impacts productivity and makes one have to do one or more additional checks.  As a heavy user of this page, I don't think it's an improvement. Has anyone else gotten this layout? See attached image for the previous layout vs. what I am seeing now. ... View more