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since ‎Nov-29-2021
Country: United States
Type: Personal
daherbie
daherbie Contributor
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Re: Cannot login from mobile with 2 factor auth

by daherbie Contributor in Managing Account Archives
‎Dec-05-2021 07:52 AM
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‎Dec-05-2021 07:52 AM
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Hi - I did contact support and they just disabled my 2 factor authentication.  Does any one else have this problem? makes paypal worthless to me on my phone so i'm looking for alternatives now. ... View more

Cannot login from mobile with 2 factor auth

by daherbie Contributor in Managing Account Archives
‎Nov-29-2021 05:03 PM
‎Nov-29-2021 05:03 PM
I can login fine w/ my laptop, but since the last few weeks I can no longer log in to paypay from my iphone.  ios 15 was installed so maybe that broke it. Doesn't work from chrome, safari, with incognito/private browser session or from the paypay app (uninstall and reinstall it - still will not work). Also clearing cookies/cache didn't work. Problem is the 2 factor auth  - it hangs trying to prompt for the method or ask for the authenticator code.  If I disable 2 factor auth (using my laptop to login) it works fine but no way i'm leaving it like that. What's the solution?  I use my phone 95% of the time so not being able to pay for things is a problem and I hate putting my credit card directly into websites.   ... View more
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