On Sept 23, GF sent me $80. We frequently send money back and forth for years so these aren’t new accounts. Well today is Sept 29th and the money still hasn’t been credited to my account. PP customer service has done nothing but give me the run around. They’re telling me that they haven’t gotten the payment, however the sender’s bank has provided me PROOF in the form of an e check receipt showing that not only has PayPal gotten the payment, but they’ve negotiated the transfer DAYS AGO, and have had the money for days. So customer service LIED to me, first they told me 6 days, then when I asked what DATE would constitute the 6th day they changed their story and said it would be credited to my account whenever it cleared the senders bank, which I could put later that as he was telling me that, the funds had ALREADY cleared the senders bank. Now I can’t get any answers from PayPal and had to open a fraud investigation through the senders bank. They have a receipt from the transaction between them and PayPal indicating PayPal was in receipt of the money days ago, and now PayPal doesn’t know where it’s at, it’s not in my account, the sender doesn’t have it, and it’s last known whereabouts were being transferred to PayPal, and there’s a receipt to show it. So the money has been mishandled or intercepted on the way by someone either with PayPal or hacked into PayPal. The senders bank is filing a fraud case alert with the federal trade commission today indicating that PayPal was in recipes of the money, and I had to give a statement indicating that I never received it, plus screenshots of the customer service rep swearing to me that PayPal never got it, which I put right next to the receipt from the senders bank showing that it was received by PayPal. I knew the customer service rep was lying to me as soon as we opened chat. Trying to gaslight me with the same old song and dance that I could have read in the help index. I don’t want sing and dance, I want my money, and I want it NOW. After being defrauded and lied to by PayPal I am EXTREMELY angry. First off NOTHING in digital finance takes 6 days. That’s a bunch of bull. Then after the 6 days has gone by the story changed to “whenever we get the money” that they got 3 days ago. I’m sick of this dog and pony show and with the help of the senders bank, I’m fixing to make a very loud noise with the FTC, and every regulatory agency within the scope of finance. I’ve never been treated this way in my life. I hold 2 master’s degrees in engineering and PayPal plays me like I’m some idiot. We’ll see about that.
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