Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Nov-25-2021
knnu21
knnu21 Contributor
Contributor
3
Posts
0
Kudos
0
Solutions
The Return
Ice Breaker
View all
Latest Contributions by knnu21
  • Topics knnu21 has Participated In
  • Latest Contributions by knnu21

Re: Paypal is dropping UPS as an option for paypal...

by knnu21 Contributor in Products & Services Archives
‎Nov-25-2021 12:52 PM
‎Nov-25-2021 12:52 PM
Check your PayPal account transactions, and see if the transactions are posted. Mine appeared initially, then disappeared, and the money was never taken out of my bank account. Check your bank account also to see if the funds were taken out.  If the transactions were not processed by PayPal, then you will get invoice(s) in the mail from UPS, or they may call you if they have your phone number. I am hearing impaired so cannot take voice calls. My phone did ring with several times, so it may have been UPS trying to reach me. They mailed me an invoice after the package had been sitting in Koeln (Cologne) several days, and maybe a week to 10 days after I had printed the label on the old PayPal Create a Shipping Label website..... If you get the invoice from UPS, if you can call them, then you can probably pay the shipping charges over the phone and lessen the delay for your customers. ... View more

Re: Paypal is dropping UPS as an option for paypal...

by knnu21 Contributor in Products & Services Archives
‎Nov-25-2021 11:41 AM
‎Nov-25-2021 11:41 AM
They still haven't taken down the old shipping format! I just tried it again...... ... View more

Re: Paypal is dropping UPS as an option for paypal...

by knnu21 Contributor in Products & Services Archives
‎Nov-25-2021 11:25 AM
‎Nov-25-2021 11:25 AM
Hello, you are not alone, I had a BIG problem with PayPal shipping this past week. PayPal left their old shipping format up, at least it was still coming up when I clicked the "create a shipping label" link......I purchased a shipping label to Munich, Germany online, or at least THOUGHT I did.....It allowed me to print the label, and I took the package to the UPS store, and they processed it as usual. About two weeks later I get an invoice in the mail from UPS asking for the amount I thought I had paid. I go back to my PayPal account, and the record of the transaction had disappeared, and then I checked my bank account and they never took the money out. So I went the UPS store and the clerk there, a good guy by the way, called the main UPS office and they let me pay by credit card over the phone to speed up processing, as the package was stuck in their warehouse in Koeln, Germany for days.  UPS finally delivered the package to the Munich address today. Now I have a problem , because I only use UPS  for international shipments. The mail is NOT an option. The clerk at the UPS Store suggested I try to set up an account with UPS directly, and that I should be able to get a good discount with UPS. PayPal really dropped the ball on this. I think PayPal wants to get out of the shipping thing altogether, and probably lose users as well.  Either that or they are grossly incompetent. ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!