Check your PayPal account transactions, and see if the transactions are posted. Mine appeared initially, then disappeared, and the money was never taken out of my bank account. Check your bank account also to see if the funds were taken out. If the transactions were not processed by PayPal, then you will get invoice(s) in the mail from UPS, or they may call you if they have your phone number. I am hearing impaired so cannot take voice calls. My phone did ring with several times, so it may have been UPS trying to reach me. They mailed me an invoice after the package had been sitting in Koeln (Cologne) several days, and maybe a week to 10 days after I had printed the label on the old PayPal Create a Shipping Label website..... If you get the invoice from UPS, if you can call them, then you can probably pay the shipping charges over the phone and lessen the delay for your customers.
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Hello, you are not alone, I had a BIG problem with PayPal shipping this past week. PayPal left their old shipping format up, at least it was still coming up when I clicked the "create a shipping label" link......I purchased a shipping label to Munich, Germany online, or at least THOUGHT I did.....It allowed me to print the label, and I took the package to the UPS store, and they processed it as usual. About two weeks later I get an invoice in the mail from UPS asking for the amount I thought I had paid. I go back to my PayPal account, and the record of the transaction had disappeared, and then I checked my bank account and they never took the money out. So I went the UPS store and the clerk there, a good guy by the way, called the main UPS office and they let me pay by credit card over the phone to speed up processing, as the package was stuck in their warehouse in Koeln, Germany for days. UPS finally delivered the package to the Munich address today. Now I have a problem , because I only use UPS for international shipments. The mail is NOT an option. The clerk at the UPS Store suggested I try to set up an account with UPS directly, and that I should be able to get a good discount with UPS. PayPal really dropped the ball on this. I think PayPal wants to get out of the shipping thing altogether, and probably lose users as well. Either that or they are grossly incompetent.
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