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since ‎Oct-22-2021
Country: Philippines
Type: Business
Renqi
Renqi Contributor
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Re: Contact name change uncertainty

by Renqi Contributor in Managing Account Archives
‎Oct-26-2021 02:33 AM
‎Oct-26-2021 02:33 AM
Finally had my name changed; they were very responsive in Facebook. Thank you! ... View more

Re: Contact name change uncertainty

by Renqi Contributor in Managing Account Archives
‎Oct-24-2021 03:48 AM
‎Oct-24-2021 03:48 AM
@kernowlass    Thanks for your response, I didn't know that they can respond through Facebook or Twitter; I've sent them a message now. Will be sending an update here about whatever happens in case someone's in a similar situation! ... View more

Re: Contact name change uncertainty

by Renqi Contributor in Managing Account Archives
‎Oct-24-2021 01:17 AM
‎Oct-24-2021 01:17 AM
@kernowlass    Hello, thanks for your response!   More like I can't link it (otherwise it'll take a long time to transfer, as I was told), especially in GCash (mobile wallet in my country, which we use often) – I've already contacted them a week ago to remove my 2nd first name but they wouldn't allow me, and suggested that I make changes on Paypal instead. Since we use GCash more often than actual bank transfers, I honestly wouldn't mind the trouble making account changes in Paypal.   Is there a way to know if Paypal has received my name change request?  ... View more

Contact name change uncertainty

by Renqi Contributor in Managing Account Archives
‎Oct-22-2021 02:47 PM
‎Oct-22-2021 02:47 PM
Good eve,   I have two (legal/registered, I figured I have to specifically mention this) first names; I only used the first one in Paypal, but my bank account registered both first names (and I need the two account names to be exactly the same, otherwise I cannot withdraw my money). So, I requested that my contact name has changed, sent 3 documents (one of them being my passport) and it's been a week already. I heard that Paypal doesn't say anything about the process and will only email you once the name's successfully changed, but I worry that I might get misunderstood and that they might ignore my request; looking at past forum topics, I worry that it might take months.   Just want to make sure I'm clicking the right categories, I'm new to microtransactions. Hopefully I get a response soon, I've been anxious for days already.  ... View more
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