Hello @PayPal_Donna , Thank you for replying. I still haven't been able to sort this out. I find it a bit upsetting that this type of hold wasn't told before hand, mostly because of the problem of there being no trusted carriers where i live. I said as you recommended, and put the orders as shipped, now there's a green label under people's shipment saying "in process". One of them also told me they marked their shipment as if it had arrived. Despite a few days passing, the money is still on hold. Does it take more than 24hs for the money to stop being on hold? What's an estimate time for it to be released? (both for an order being marked as shipped and another as not yet shipped). Because of this situation with the carriers, i will have to set up all orders with "no tracking", and I have set the previous customer's order the same way, with no tracking. Does this mean the payment will not be released at all? I'm only afraid because it says everywhere the payment will be released within 24hs after the product arriving.
... View more