I guess those who use PayPal "successfully" you have to be a government official or something. I have never known a "company" in this case a "rogue" company to move their own goalposts as much as PayPal. They tell me "you have money" - more like the "illusion" try to get the money? Hahahaha! You are having a laugh... now it's "on hold" for... I don't know. I found out... I have to update transaction and other information and I have done it about 3 times a DAY to release the money. No joy. I got the "illusion" of the money on Oct 1st and apparently I cannot have it until October 24th! WHAT?!?! WHY???? And to add insult... the only thing on here that works is a stupid AI machine that tells me to do things I have already done. It took me about 40 minutes to get this far. I "attempted" to fill-out a complaint form. I even painstakingly took screenshots. I went to "send" - ERROR I nearly threw my computer out the window!!!!!!!!!!! MY SOLICITOR WILL BE TAKING OVER THIS NOW. PAYPAL WILL BE GOING TO COURT!!!!!!!!!!! ******Original Complaint****** Absolutely appalling service. Every help option has an "error" message. Resolution centre refuses to gave me a resolution. live chat "robot" makes fun of me and tells me to "update tracking info" - I HAVE DONE THAT MULTIPLE TIMES. PayPal continue to "move the goal posts" whenever they please. PayPal never tells me WHY a payment is on "hold" and make up the timescale as they go along. It took me about half an hour of "hoop jumping" to get this far. Error messages and refusal to offer me ANY ASSISTANCE. I am getting my solicitor onto this and he will be in contact shortly as PayPal are acting illegally and going AGAINST their own terms.
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