Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum will no longer be available starting June 30, 2025. Please note that the forum is now closed for new posts and responses, but previous posts will remain accessible for review until June, 30 2025. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎May-16-2011
muffintops
muffintops Contributor
Contributor
5
Posts
3
Kudos
0
Solutions
Your 10th PayPal Anniversary
Liked
Your 3rd PayPal Anniversary
Your PayPal Anniversary
Your 5th PayPal Anniversary
Ice Breaker
Pioneer
The Return
Active
View all
Latest Contributions by muffintops
  • Topics muffintops has Participated In
  • Latest Contributions by muffintops

Re: can't call paypal

by muffintops Contributor in Disputes and Limitations Archives
‎Apr-19-2020 12:51 AM
2 Kudos
‎Apr-19-2020 12:51 AM
2 Kudos
You did not answer my question. I was assured by the PP representative that all calls would be answered by a live attendant. I am unable to discuss the problem as it was described by the LIVE agent I spoke to, as very unusual and they had never seen this before. Since I cannot call Ebay [ all calls are answered in CHINA ] it would be HELPFUL if PP would honor their promise. ... View more

Re: unauthorized charge from ebay

by muffintops Contributor in Disputes and Limitations Archives
‎Apr-14-2020 01:18 PM
‎Apr-14-2020 01:18 PM
I spoke with Paypal and they said that they removed this issue and it is STILL there. I also cannot speak with a live person even though I was assured that PP was always going to live customer service throughout this whole virus thing. I WANT THIS FIXED. I also want PP to make good on their promise that you would be able to contact them by phone.  ... View more

can't call paypal

by muffintops Contributor in Disputes and Limitations Archives
‎Apr-14-2020 01:14 PM
1 Kudo
‎Apr-14-2020 01:14 PM
1 Kudo
spoke with PP last week and assured me that I would be able to continue to get a live person on the phone throughout this whole virus thing as PP employees were just bringing their equipment home. Today they are just saying we're not here. Virtual agent refuses to send me to a live agent. I have a limitation on my account because of an Ebay error and They are gone as well. ... View more
Labels:
  • Labels:
  • Account Limitations

unauthorized charge from ebay

by muffintops Contributor in Disputes and Limitations Archives
‎Apr-01-2020 08:07 PM
‎Apr-01-2020 08:07 PM
Paypal processed a charge from Ebay that I never made. The payment just said that I paid Ebay with no explanation of the charges. When I attempted to dispute it Paypal would not allow. Can't call Ebay and PP is unavailable. ... View more

bill me later

by muffintops Contributor in Bill Me Later (Archive)
‎May-16-2011 09:53 PM
‎May-16-2011 09:53 PM
... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!