Hello @UltravioletEle,
Welcome! I'm sorry to hear you're running into some issues with a recent donation. Normally, the info registered under Business Information is what is shared during the transaction and dispute process. Here are a few resources you may find useful:
How do I respond to a PayPal dispute filed by my buyer?
How do I issue a full refund for a dispute?
I hope that helps and best wishes with that dispute,
- Jon K
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