Is paypal only interested in helping scammers now? I placed an order with a website that only accepted paypal for payment and felt safer because of paypal's buyer protection. A few days later the website went away, the links to check on my order quit working and I could not get any response from the 2 different emails I had been given. One of those emails was given by paypal when I filed my complaint. So I filed a complaint. Paypal says the seller sent a tracking # so the case is closed. It won't let me even appeal the decision. The problem is that the tracking number, which is real, only shows that USPS delivered some sort of package to someone's house in my zip code. It does not show that anything was ever sent to me, delivered to me, nor received by me in any way. And I know this might be surprise, but there are thousands of people receiving packages every day in my zip code. As a matter of fact it was not sent to me. I know this for certain because I have Informed Delivery and it never showed up in the daily reports or history. And I cannot find out anything more about the tracking # they provided because I was not the intended recipient. I know I far from the only victim of this sort of scam. Paypal surely knows this is going on and yet won't even let me appeal the decision. Worse, I have read many other similar complaints and see that paypal demands proof that the package was not sent to the buyer from the buyer but the buyer cannot get this proof because the USPS cannot give that info out to basically anyone other than the seller... and sometimes maybe the actual recipient of the package which was not the buyer. So it only shows that paypal is complacent in these scams.
... View more
