Recently I bought a couple of brand clothes through a website. The website advertised them as original and on SALE.. I believed it was legit, because the price were still hundreds of euros, so I did not think it would be fake / replica items. So, I ordered and paid with paypal and waited for the shipment to arrive. However, the package never came, but something else did.. A letter from the German Haupzollamt (tax / customs) came, stating that they confiscated the package after opening it, and decided the goods were counterfeit. I called them and they told me that the goods can not be shipped back to the seller, but are being destroyed! I asked the website’s customer service why they sent me counterfeit items and asked for a refund, but the company rejected. So I then opened a paypal claim, which this company now suggested: If I sent back their counterfeit stuff, they will fully refund me. They know this is impossible, because I provided them a copy of the letter from Hauptzollamt, stating that everything will be destroyed! What can I do now?
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