Hi @oliverzxwang,
Sorry to hear of the trouble.
From reviewing the information you provided, it looks like this is an Order. An Order gives the merchant permission to claim the money for 30 days from the date the order was placed. A merchant usually claims the money once the order has been completed on their end and ready to ship. A claim cannot be filed until the transaction reflects as Completed. You can reach out to the merchant to request to cancel the order on their end if you'd like to cancel the transaction.
I hope this information helps!
Thanks,
PayPal_Tricia
... View more