PayPay wrongly favored the buyer over the sell. I shared proof that the item I shipped was not damaged before delivery; a part of PayPal Policy that will allow the seller to win. Their person internally made an error creating a negative balance on my account. Been dealing with this since March. An Account Supervisor stated my case will be reopened and I will get the negative balance removed from my account. Now they are forwarding me to a debt collector but they don't have me in their system. I am unable to email or contact them because they blocked my account. PayPal is horrible with customer service and does not care about their customers. If they made a mistake they want you to pay for it instead of fixing it. I am paying for a mistake they made in March and still no resolution and no end in sight. I am not paying the negative balance on my account for a dumb mistake their team made. The email they provide to file a complaint doesn't exist. So the only way to file a complaint is here. I would never do business with them again. Is anyone else going through the same problem?? This is ridiculous....
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