I didn’t realize there was such a problem with this company until I opened a case. I placed an order for customized bracelets I saw on FB, not realizing it was a Chinese company. Had I known I wouldn’t have ordered. I contacted the company after a couple of weeks of not receiving shipping information. We played the email tag game for a few more weeks and I told them I wanted to cancel the order. The order hadn’t even processed. They wanted me to keep the order open by offering a 5% discount and a face mask. They told me they couldn’t ship the items until I closed the case. I told them I couldn’t close the case until I received either my bracelets or my total refund. In a couple days I received my refund. I was fortunate. I’ll never order from them again though or off of a FB ad.
... View more