Thank you for responding to our requests to further verify your information. Our records indicate you may be residing in a country that's different to the one where your PayPal account is registered. If this is the case, you should sign up for a new PayPal account in the country that you are now living. If you owe refunds to any of your buyers, you can refund them up to 180 days after you receive the payment. Your PayPal balance will be held for 180 days (from the date of your last received payment). After 180 days, please contact us to withdraw your money and to close this PayPal account. ----------------------------------- Disbursement options ----------------------------------- Option 1. If you owe refunds to any of your buyers, you can use the money in your PayPal account to refund them. To refund your buyers: 1. Log in to your PayPal account. 2. Click ""Contact Us"" at the bottom of any page. 3. Click ""Contact Customer Service."" 4. Under ""Choose a Topic,"" select ""Sending/Receiving Money."" 5. Under ""Choose a Subtopic,"" select ""Refund/Cancel a Payment."" 6. Click ""Continue"" and follow the instructions to refund payments. Case ID: PP-009-786-366-349 Thank you for your understanding and support. Sincerely, Ganesh PayPal We'd love to hear from you but please don't reply to this email. If you need to reach us, simply click "Help & Contact" on any PayPal page. ---------------------------------------------------------------- Copyright© 1999 - 2021 PayPal. All rights reserved. Consumer advisory - PayPal Pte. Ltd. the holder of PayPal's stored value facility, does not require the approval of the Monetary Authority of Singapore. Users are advised to read the terms and conditions carefully.
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