Hi there, Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. We have been paying attention to the quality and sizing issue and we will make a big change soon. Any more issues, feel free to email us. Stay safe and have a nice day! Best regards, Chicv.com
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Dear pearlredmoon, Sorry to hear what you have been going through. Could you please email the website from which you saw they used your pictures for selling? Some suppliers provided us with the pictures and the products, and we may have overlooked something. But as long as you reach those websites and provided the pictures, they will take downs the products immediately. Best regards, Chicv.com
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Hi there, Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again! Any more issues, feel free to email us. Stay safe and have a nice day! Best regards, Chicv.com
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Hi there, Sorry for any inconvenience caused. We split orders sometimes just to make sure every prepared items get to our customers ASAP. So if you receive only part of the order, the others must be on the way or still under processing. No worries. You can email us to get the latest news. You can also email us through our official website if you have any more issues. Stay safe and have a nice day! Best regards, ChicV Group
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Hi there, Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. As for the contact issue, I'm afraid there's some misunderstanding. We reply emails within 24 hours on weekdays and within 48 hours duering the weekends. Please double check if you emailed to the correct contact email. You can also email us through our official website if you have any more issues. Stay safe and have a nice day! Best regards, ChicV Group
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Sorry for any inconvenience caused. We may ship the order slowly but we are not scam. Hope you have recieved your order now. You can also email us through our official website if you have any more issues. Stay safe and have a nice day! Best regards, ChicV Group
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Hi there, Sorry for any inconvenience caused. We may need a longer time in shipping but we do ship orders. This is not scam. You can also email us through our official website if you have any more issues. Stay safe and have a nice day! Best regards, ChicV Group
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Hi there, We are not scam. We can cancel your order before shipping and refund within 3 days if you ask. If your parcel has been shipped, sorry that we cannot stop it and this could take 2-3 weeks. You can also email us through our official website if you have any more issues. Stay safe and have a nice day!
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Hi there, Sorry for any inconvenience caused. We do ship orders and sometimes in multiple parcels. If you received part of the order and then disputed the charge, we will not be able to refund the rest products since payment was reversed. The refund can only be done after the case is resolved and this may take a long time. Please double check if you had this problem. Normally we can refund the unshipped items if you ask. You can also email us through our official website if you have any more issues. Stay safe and have a nice day!
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Hi there, Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. You can return for a full refund or keep the item with some discounts. You can also email us through our official website if you have any more issues. Stay safe and have a nice day!
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