@ronhi,
It sounds like you received a commercial payment and it's currently on hold. On some occasions we would hold it and place it on your pending balance, not your available balance. In an effort to create a safer online payments community, we can place money from your payment to one side. This may be because there's a higher than average risk associated with this payment.
To confirm this I advise you to contact us via the contact us section at the bottom of your account or via Twitter/Facebook.
-Tommy
... Afficher plus