The same thing happened with me. They mailed out to the wrong address and it took me over a month of back and forth, every night, trying to get my refund back because they shipped my package but didn’t put my apartment number. The post office sent my package back and was charging them the shipping cost again. They wanted me to pay an additional $26 for shipping because they messed up and didn’t want to pay the shipping cost again. Then they wanted to deduct the $26 from my refund. I fought hard and finally agreed to let them keep $6.99 which is what I paid for Express shipping. These people are horrible. I made a post about this on tiktok and told them it wasn’t coming down until I got my FULL refund. It’s still up... Good Luck
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