i migrated to the us of last year and i got some money in my paypal account. i updated the phone number on my account because i no longer used it once i did that paypal locked me out of my account for a day saying it didnt notice me , i eventually got back in but was unable to send any more its gave me error couldnt verify identity. i have the email ik the phone number for the number every thing for the account but it still wont give me the right to send any money. i tried calling paypal they are saying i should refund the money back to the merchant n have them send it again but i dont want to do that because it was a sale i made and i dont think they would refund me back after receving the product. how can i fix this?
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