I paid for an item (including express shipping) intended as a gift, 2 months ago. The item never arrived and the seller ignored previous attempts at communication. Went via Paypal, seller got in touch, refused to issue a refund but offered to resend the item. The item is no longer required as an alternative gift was sourced. Seller wouldn't budge so I opened a case with PayPal. What is the likelihood that I will get my money back? If I do will it include the shipping fee?
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