I did finally get help today---via the paypal twitter team. You can contact them, at least, without logging in. Eventually, after multiple replies (some of which were just inaccurate), someone called me and managed to get my funds back to me (they're sending a check) and close the fundraising pool I had going. I was still unable to log into my account, which sucks, and it seems to me an egregious extortion that we are suddenly locked out of existing accounts without giving a mobile phone number---surely we should have access to our existing account info, by law. But now at least I can stop using the service without caving to their demand or giving up funds. Up until now I thought PayPal was pretty good, as such companies go. This move is really crappy, however.
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