Dear , We are facing two problems : 1. At etsy , one of the buyer purchase from our brand thru PayPal, money got deducted from his card , but we never got the payment in our accounts . And when we checked from the buyer , he says money got reversed. We dont understand the reason. 2. At our online Brand ,Folkstorys, we have plugin of Paypal , here also if buyer is purchasing , after taking credit card details, message is coming : return to merchant " . We are stuck due to Paypal. Kindly help . Also we have reinstalled plugins at our website , still the problem is same.
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