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since ‎Apr-09-2021
Country: India
Type: Business
jhilmil
jhilmil Contributor
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Difference in payment expected Vs payment recieved

by jhilmil Contributor in PayPal Basics Archives
‎Jun-02-2021 11:10 AM
‎Jun-02-2021 11:10 AM
We sold a particular product for USD 105.61 ( 15th April 2021). Considering USD to INR conversion as Rs 73 we were expecting a conversion value of Rs 7709/-. However we recieved a payment of Rs 7149.39 in our account. The amount recieved is almost 7.2% lesser than expected. We understand that paypal charges a fees but i guess not 7.2% ? We have sold almost 10 products and have got the same problem in all of them. We realised it while doing the monthly accounts and are really concerned as 7.2% is a huge reduction in the expected price.    Can someone help us with a solution for above.   Thanks  ... View more
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Issue with Paypal payment

by jhilmil Contributor in Merchant Products and Services Archives
‎Apr-09-2021 12:20 AM
‎Apr-09-2021 12:20 AM
Dear , We are facing two problems :  1. At etsy , one of the buyer purchase from our brand thru PayPal, money got deducted from his card , but we never got the payment in our accounts . And when we checked from the buyer , he says money got reversed. We dont understand the reason.  2. At our online Brand ,Folkstorys, we have plugin of Paypal , here also if buyer is purchasing , after taking credit card details, message is coming : return to merchant " .    We are stuck due to Paypal. Kindly help . Also we have reinstalled plugins at our website , still the problem is  same.  ... View more
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