If someone is from PayPal here, please read these posts. When I sent a support request for the issues and links to here, I got the following in red
Are PayPal even reading support request, or is it just a robot doing automatic replies ?
"We’re following up on your complaint regarding your experience using PayPal. At PayPal we treat expressions of dissatisfaction from our customers as complaints. We trust the actions we’ve taken have addressed your complaint to your satisfaction and that you’ve accepted the outcome. If you’re dissatisfied with how we addressed your complaint, you have the right to refer your complaint to the Financial Ombudsman Service, free of charge – but you must do so within six months of the date of this letter. If you do not refer your complaint in time, the Ombudsman will not have our permission to consider your complaint and so will only be able to do so in very limited circumstances. For example, if the Ombudsman believes that the delay was as a result of exceptional circumstances. The website of the Financial Ombudsman is available at: https://www.financial-ombudsman.org.uk/. For more information, please read about the Financial Ombudsman Service. Alternatively you have the right to refer your complaint to the Commission de Surveillance du Secteur Financier (CSSF), free of charge – but you must do so within one year of the date you first complained to PayPal. The CSSF is the authority responsible for the prudential supervision of companies in the financial sector in Luxembourg. You can contact the CSSF at <removed> Luxembourg.
You may obtain further information regarding the CSSF and how to contact them at: http://www.cssf.lu (for complaint specific information please refer to https://www.cssf.lu/en/customer-complaint/).
Yours sincerely, PayPal"
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