Sorry i hadn’t understood. Clearly, you hadn’t paid with your Paypal so no option with Paypal. Check with your bank if you have any option overall.
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If you didn’t paid by using « send money to a friend », you can open a litigation/Claim through your account and ask for a return and refund (explain the issue and attach evidences). The vendor will have a limited period to respond. If no solution is found with the vendor, Paypal will study the case and arbitrate.
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Hi ! You won’t be able to cancel the payment but open a dispute/claim for a refund that you will have to justify (example : order not received...). You have to log on your Paypal account, find the transaction, click on it and report a problem (below). Take care
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