cowboy_bob807

From my previous posts you can see that I've been purchasing online for quite some time.  However, at the beginning of this year (2021) I started purchasing from FaceBook ads which proved quite quickly that it was a mistake.        5 purchases were made, 5 claims were filed, and 4 have been resolved with one refund pending.  I want to thank the PayPal service agent for getting my money back from the scammers that open an account, sell items and never to be seen or heard of again.  The service agents got all my money back.   Here is a list of things to look for when purchasing from Facebook advertisers: 1- There is no actual contact information for that particular seller.  2- All seem to have the same basic template as the other  3- If there is a physical address, copy and paste it in Google Maps, I did that and it turned out to be a subway entrance. 4- EVERYONE claims that you must be 100% satisfied with the purchase or they will make it right.  But think of it, where or how do you contact them? 5- Most of the vendors use something called "drop shipping" meaning you buy from the vendor, they put the order in with China, and China sends it to you.     Stay safe out there and in my experience have faith in PayPal, they do have your back.      ... View more

I've  purchased items from China for several years now, and just recently I tied buying on Facebook.  What a bad decision that was!  The one supplied that I'm having a problem with is OUYI Group.   I purchased a 2 ton jack which was on clearance and adding the shipping ended up being a total of $39.97  What a great buy.  But, all it was (up to Feb 21, 2021) was saying bye to my money.    They first gave me a bogus tracking number.  After contact them, they said it would take 2-3 weeks for the tracking number to show up on the system.  That is false.  Then finally it seemed that they had shipped the item.  It was showing that it reached me in Canada, and finally it was delivered.     But, (seems there is always a but) the date that the delivery shows was a holiday in my province.  No postal service was available.  Secondly I asked for the measurements of the parcel to track it and they neglected my request.  Tried several more times and the only reply was to see the tracking number and it was delivered.    Now, the are saying that I did not order a floor jack, I ordered a "safety hammer" and the package is very small so measurements are not available.   They changed the sku number.  But, I took a screen shot of everything.  I forwarded them the screen shot where it says a floor jack now I'm waiting on their reply.   As previously stated I've been buying from China since the late 90's but was always dealing with the supplier themselves.  This Facebook platform is based on a buyer to buyer drop shipping method.  So I can create a point of sale, sell items, collect money, and change the sku when sending the order to the supplier and "voila" the customer gets a "safety hammer" while the culprit has my money.     Facebook must do something better to vet these sellers or start being an escrow for the money until the customers receive their products and advise Facebook to release the funds.  If this was to happen I guarantee that they vendors would be vetted a lot better.   But, there is one saying you have to remember.  If the deal is to good ..... well I'm sure you know the rest.  I will update this when I finalize the transaction with OUYI Group.  Until then, if you deal with this company be careful, screen shot everything, and good luck.  ... View more