Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum will no longer be available starting June 30, 2025. Please note that the forum is now closed for new posts and responses, but previous posts will remain accessible for review until June, 30 2025. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Feb-11-2021
Country: India
Type: Personal
Klaus1009
Klaus1009 Contributor
Contributor
2
Posts
0
Kudos
0
Solutions
The Return
Active
View all
Latest Contributions by Klaus1009
  • Topics Klaus1009 has Participated In
  • Latest Contributions by Klaus1009

Resolve Negative Balance

by Klaus1009 Contributor in My Money Archives
‎Mar-30-2021 06:56 AM
‎Mar-30-2021 06:56 AM
While trying to resolve negative balance, I'm getting below mentioned error. "This transaction failed because we were unable to verify this credit card through our card validation process. In order to proceed with your transaction, please select a different payment method or link a different credit card." While add funds page, below note is displayed. To add funds using your debit or credit card, complete the information and click Continue. When I add details and continue, it gives me below message: "This transaction failed because we were unable to verify this credit card through our card validation process. In order to proceed with your transaction, please select a different payment method or link a different credit card." Please Note: I do not have a credit card and using debit card, my bank account is confirmed already by Paypal. Also, there are proper permission setup on my Debit card for domestic/international/withdrawl/online transactions. Please help. ... View more
Labels:
  • Labels:
  • Add or withdraw money
  • Bank accounts and credit cards

Managing Disputes

by Klaus1009 Contributor in Disputes and Limitations Archives
‎Feb-11-2021 12:40 AM
‎Feb-11-2021 12:40 AM
There had been a dispute claim and I discussed with the buyer and we both agreed that I'll refund certain amount. I thought of directly sending him money and use the option of "I already refunded the amount" in my ongoing dispute in resolution center. However When I tried sending him money [$3000 USD to be precise] and though the amount showing their was [$3000 + $5000(this is the dispute amount)], I clicked proceed and got a pop-up that this is denied by the bank on the same screen itself [I realised I do not have that much amount in my bank account]. I clicked "Cancel" on the same screen. Now I receive an email and a message from bank about the transaction, I contacted the bank and my blocked my card. The bank representative said the transaction was declined due to not having sufficient amount. I checked with buyer if he received any email/message from Paypal and he didn't. Can someone help me here as no transaction being shown or need to wait to the claim dispute to end ? Can Paypal again deduct the amount automatically in future of [8000 USD] from my account automatically ? Thanks! ... View more
Labels:
  • Labels:
  • Disputes
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!