Got me too. However, they messed up this time. Issued me a tracking # that was for an item picked up on 12/10/20 and delivered to San Juan, Puerto Rico on 1/4/21. I placed my order on 1/5/21 and I live in Atlanta. The tracking # is on the PayPal invoice. Obviously my order couldn’t have been shipped in 12/20 and delivered 1/4/21 when it wasn’t placed until 1/5/21 and the invoice states was shipped on 1/6/21. Also, the website I ordered from was cloroxco.com and now you get the famous “404” error. It no longer exists but the email for contact on the invoice uses the 163.com address. That’s proof this is a nefarious operation. I requested a refund but have no hope I’ll get it from them. I will escalate to PayPal and if they won’t refund money I will have bank do a charge back since I used a Visa Card. I used the visa as a funding source for PP transactions as I thought it would be a little more secure. I won’t play games. I’ll get money back. Most banks will issue a chargeback for Visa / MC purchases if you just request it and tell them it’s a disputed charge since not received or item not as described. However, you should ask PP for the refund first because the bank requires you to attempt to resolve issue on your own first. If no resolution then they will open a fraud claim and credit your money back same day. The bank does get 30 days to investigate but I’ve never had a charge back request ruled against me once the bank finishes their processing. I’ve done this 6 times over the last 10 years for various issues but if you just follow their rules they will give money back and the crook merchant has to eat the cost of the reversed charge or debit. Lesson learned!
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