Look at this email I got today Dear customer We apologize for the inconvenience. I checked the website where you bought this item, and the product details show the product you ordered. In this case, we offer a 30% refund for the total price of the order, and you can just keep the item. We will report this problem to our manager, he will solve the problem as soon as possible, and we will not let it happen again. According to our rich experience, it will cost more than $20 to ship the product back to us, and the customer is responsible for the return cost. We sincerely hope you can understand and agree. If you have any questions, please feel free to contact us. sincere regards.
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