Hi all, Really confused lately don't know what to think?? Buyer opened a item not received file ( the item is digital) I sent this file via email attached it to the case and the case was closed in my favour. Now, When i checked resolution it said 0 cases open. .. I check today and now it says 1 from the same person? Its like its been reopened? How? I received the email to say its closed in my favour... So the case is open but I don't know if its taken it from my PayPal balance? because it was ordinally held but isn't held anymore? So what happens now?
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