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since ‎Jan-20-2021
Country: United Kingdom
Type: Business
763534
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Paypal removed my bank account

by 763534 Contributor in My Money Archives
‎Jan-27-2021 01:31 AM
‎Jan-27-2021 01:31 AM
I live partly in US & partly in UK. My primary account is in USD. For over 10 years I have used instant withdrawal to transfer USD to my USD US bank account. This was suddenly stopped, my US bank account disappeared so my only option is to do standard withdrawals which charge me an extra 3%.  I have complained about this numerous times and each time a different person replies and does not understand the problem. They blame my US bank, but I have double checked with the bank and there is no problem receiving Paypal transfers. One rep. said he would reinstate my bank account, but this was not guaranteed!!! I have asked 4 times for a supervisor to phone me; NO response. They tell me they do not want to charge me the extra 3%, but cannot/will not reinstate my USD bank account. I'm now looking at alternatives to Paypal as I cannot afford to pay them about 3.9% then another 3%. Anyone else had this problem? Do Paypal monitor these messages? Will someone in authot#rity phone me? Lukeve ... View more
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  • Add or withdraw money
  • Bank accounts and credit cards

Re: Unhappy with Paypal

by 763534 Contributor in Disputes and Limitations Archives
‎Jan-20-2021 07:02 AM
‎Jan-20-2021 07:02 AM
I have a business account & have had it over 10 years. I live part of the year in USA & part in UK. My primary account is in USD and Ive used instant transfer dozens of times to withdraw money to my USD account with my US bank. Around January 1st my US bank disappeared & I could not re instate it. Instead They gave me the option of standard withdrawal which they charge a fee of 3%. It is only Paypal that could have removed my US bank from instant withdrawal & I have been asking them to reinstate it for 3 weeks. They blame my US bank , but it says there is no problem receiving Paypal deposits. This is a crazy situation & it seems no one at Paypal can simply add the US bank back to instant withdrawals. I cannot continue to use Paypal who leave me with no option other than to pay 3% on top of their normal fees for receiving money. After using Paypal for over 10 years I am disgusted they are treating me this way. I have spent hours on the phone & their messaging service as I have to explain it all again to people who do not understand what the problem is. ... View more
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