Please HELP
December 2020 I bought: LATEST 4K CAMERA ROTATION WATERPROOF PROFESSIONAL RC DRONE - Red / 4K from <removed>
I pay through Paypal for 60$. The product takes a very long time to arrive. From the tracking, the product was sent from China to Singapore then to Indonesia. Then finally I get it on Jan 4th 2021 and need to pay additional import tax. Unfortunately, this guy sent me only a kids toy UFO for 3+ years old which I guess less than 2$.
I ask for a refund through the PayPal resolution center. The seller offers me 30$, I refuse and asking for my 60$. Then the seller agrees to pay if only I sent back the item to them. the address given is "<removed>". I check by google (whitepages.com), this address is not correct because the zip code for that address should be 33126 and not PERU but USA and there is no APT 30s.
I want to refuse this offer but in the PayPal resolution center page, there is no refuse button only upload tracking information or cancel the case. I try to chat with PayPal but it said should at a business hour (I don't know what time).
Actually, it can really tell that this seller is cheating. If I say ok with their first 30$ refund, they still get money maybe around 20$. If I keep asking a refund of 60$, I need to spend additional money for packing & return shipping, and in the end, by providing the wrong address they will say that the returned item is not yet received and they will ask PayPal to keep paying them. So I will lose double. THIS IS REALLY FRAUD.
How can I get back my money 60$?
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