@SS72 Did you respond to the buyers Paypal dispute? Only in the event of an item received but not as described dispute it is always one persons word against anothers, Paypal never see the item in question and so make a judgement call. HOWEVER normally the buyer has to return the item first before you have to refund, unless the item is (1) fake or (2) the seller did not respond to the dispute at all, so did you respond?
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