I bought goods that weren't wha t they said they were, tried to send emails and got no reply after i lodged a complaint, i finally got a reply and after much more emails that agreed to give me a full refund. the complaint is till in the resolution part of pay pal and to day i got an email from them they say that they cannot refund the money until i cancel the complaint i am worried if i do this then i won't get my money back can someone please advise what to do.
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