Hi everyone, I need help regarding an ongoing dispute. A man purchased a genuine palace jacket from me, after being shown proof and is now insisting it is replica and he wants a refund. Paypal have said that the buyer is to return it and I have to refund the money, however it has been 5 weeks since the sale (over a month), which I have also stated I don't take returns especially a month after. Just wondering what I could do to stop the return and so that I don't have to refund the money as this would put me out of pocket. Thanks.
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