Hello there, I recently shipped a package w/o DC (yeah, I know!) The shipping center I dropped them off for some reason does not have DC. Needless to say - I DO keep all my reciepts as proof of shipment. A buyer is claiming she never rec'd her item and would like another or a refund. I'm kind of annoyed right now- I have shipped no less than 100 packages in the last 6 mos. and none of them have been lost. Not to mention - there were int'l packages that went out same day as hers - they didn't get lost. I see this buyer has very low history of buying. In her messages she also claimed she had sent messages a few times before to me about this. I double and triple checked - never happened. I don't know but she just seems shady and I get the feeling she's trying to take advantage of the fact that DC wasn't used. What are my rights as a seller? I mean, let's say the package was legitimately lost in the mail and she's not just trying to get a freebie - am I still really liable for that? I did my part by shipping the item and again; I do have a reciept as proof that it was sent.
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