Same thing happened to me. I received this piece of junk foam pad after filing first complaint. Then they say they won't refund money unless I send it back. $80.00 to send back this $30.00 piece of packing foam. Seller information ShengGuo Transaction amount $29.99 USD Date reported November 1, 2020 Your notes I have not received a shipping confirmation, and the tracking number says not found. It's been over 2 months since I placed the order. Additional info Item issues Different Other Refund requested $29.99 USD Your responses Date added December 3, 2020 Your notes I have been quoted a price of $80.00 to send this $30.00 item back to China. This is a case of fraud, a scam and false advertising. I see there are other cases for this same item and vendor on your site. I am demanding a full refund. No tracking #, No shipper
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