PayPal Community

I had the same experience & I lost. Believe me E-bay DOES NOT look after their sellers. I escalated the claim, told them that I had proof that the item was authentic & it took them literally 2 minutes to make their decision, which was in favor of the buyer, of course. Seriously considering going to another site to sell my stuff. ... View more

It should be soon - you can phone Paypal and see if you can hurry them up.   Their number comes up when you click on 'contact us' in your account. ... View more

My buyer wanted to return his purchase, ebay decided in his favor and then I spoke with a specialist in the resolution center and they then decided in my favor. I f you described the item correctly he should not win, but if he does win you can file an appeal with the resolution center and they will further investigate the claim. The decision was made in my favor on July 8, but I still am unable to retrieve the money, seems to take a long time.  ... View more