Hello all I wonder if you can help to shed some light in my case. Purchased something on ebay and paid in USD (from CAD). The product was defective so I got the refund. However the amount is shorter than the original charged by $32. At the same time, the amount refunded for shipping and taxes (on the same transaction) is the same. Not sure why the discrepancy. Previously when there is a dispute, I got the full amount. I had asked but there has been no reply from paypal. There was a toll free number then, not anymore, paypal going cheap on customer and charging the same fee, even more. Thanks for your responds.
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