The company website on my original order does not work. An email to another customer service account (daliahweaver) was met with poor vendor communication and the false promise someone would call. I ordered a 1,000 National Parks Wood puzzle July 1. After almost a month of waiting, I contacted the company via email and asked for a refund. (By then, I read had researched online and found many poor reviews.) I received no reply, but , within two weeks, a completely different cheap, dented box with the wrong type and style of puzzle arrived with no invoice. Attempts to return and resolve the problem were met with silence. PayPal did not find in my favor since I missed their email offering partial payment. Their offer email was only active for 72 hours. The case was closed by PayPal. I am now trying Visa. Do not get involved with this Trading Company.
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