Nope, it appears PayPal doesn't care at all. Since no humans are available at PayPal at the moment, I had to find peace with not using my main account until the coronavirus crisis is over and support starts using humans on their phone helpdesk again. It's sad, and a huge inconvenience. Through this reality, a lot of people that have money balance on their account which got blocked due to this, are locked out of using their own money. I can't imagine a legitimate reason why PayPal would totally ignore these kind of side effects of their non-thought-out new policies, exaberated by not having a phone support desk due to coronavirus (or at least not when you cannot login due to the issues at hand, the authentication fail).. maybe something shadier is at play, like they want to profit the money interest rates of all those affected people with a significant account balance. This is just the worst they can do for customer experience. I will probably end up not using PayPal again after this debacle, it's unreliable and even unsafe to store your money. This incident proves it.
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